This policy covers all data that is shared by a visitor with us whether directly via www. consolidate-debts.co.uk or via email. This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this website or via email.
Information collected
• In operating our website we may collect and process the following data about you:
• Details of your visits to our website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.
• Information that you provide by filling in forms on our website, such as when you register to receive information such as a newsletter or contact us via the contact us page.
• Information provided to us when you communicate with us for any reason.
Use of your information
• The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
• To provide you with information requested from us relating to our services and to provide information on other products which we feel may be of interest to you if you consent to receive such information.
• To notify you about any changes to our services
• If you are an existing customer, we may contact you to gain feedback on your experiences.
• If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.
Third parties who we collect information from or share information with
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- Our Group With your consent, we may share your data with Believe Loans and Believe Finance part of the Believe Money Group.
- Lenders Loan providers on our Panel (a list is available on request)
- Third parties who we believe will be able to assist us with your enquiry or application such as trusted partners and other loan intermediaries.
- External suppliers Specialist IT system providers
- Our Regulators to fulfil our legal obligations, for example with the Financial Conduct Authority or the Information Commissioner’s Office. Sharing of information to verify your identity and comply with Anti Money Laundering legislation, and co-operate with law enforcement, legal proceedings, or regulatory authorities.
- Changes of ownership if we sell, transfer or merge parts of our business or our assets any personal data supplied by you where relevant to that part of the business will be transferred to the new owner or controlling party and will continue to be used under the terms of this policy for the purposes that the personal data was originally supplied to us.
- Software systems we use third party software systems including cloud-based storage, to help us to manage loan applications and to process and verify the personal information you supply to us. All software suppliers store any data in the UK and are subject to UK regulations including the UK Data Protection Regulations and are obliged to keep your details securely and use them only to fulfil the contracted service.
Please note that the sharing of your Information does not entitle such third parties to send you marketing or promotional messages. It is shared for the purpose of ensuring we can adequately fulfil our responsibilities to you. We recommend you also read their Privacy Policy in conjunction with ours which can be found on their own websites.